At CodeCrafters, we are committed to providing the best possible service to our clients. We understand that sometimes things may not go as expected, and we want to ensure that you are completely satisfied with the services we offer. If you are not satisfied with a service provided, please contact us within 7 days from the date the service was delivered. We will review your case and work with you to find a satisfactory resolution. This could include adjustments to the service or offering an alternative solution.
We offer refunds in cases where the service has not been delivered as promised or if we fail to meet the agreed-upon terms. If there is a technical issue on our end that prevents us from completing the service, and a satisfactory resolution cannot be found, we will consider issuing a refund. Refunds will be processed on a case-by-case basis and are issued at our discretion. Once a refund is approved, it will be processed within 5-7 business days.
However, please note that certain services, such as customized or completed work, are non-refundable once delivered. This includes personalized projects, consulting sessions, or any work that has already been started or finished. Additionally, any services requiring substantial time investment or custom work are also non-refundable once initiated.
If you wish to request a refund or discuss any issues with our service, please reach out to us at support@co-de-crafters.info with your name, contact information, a detailed description of the service in question, and the reason for your request. If possible, please provide any supporting documents or evidence related to the issue.
If you are not fully satisfied with our service, we are happy to discuss any adjustments or modifications to meet your needs. Our goal is to ensure you receive value from the services we provide, and we will work to resolve any issues in a manner that satisfies you.
Should you wish to cancel a service before it has been completed, please notify us as soon as possible. Cancellations can be made up to 48 hours before the service is scheduled to begin. If the cancellation occurs within 48 hours of the scheduled service, a cancellation fee may apply.
If you have any questions or concerns about our Refund and Returns Policy, please feel free to contact us at support@co-de-crafters.info. We value your business and are committed to providing a positive experience with our services.
